Top 5 HR Articles of December 2016

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The Big Disconnect in Your Talent Strategy and How to Fix It

by John Boudreau, Mara Swan & Amy Doyle via @HarvardBiz

Today’s leaders must lead the work, not just the employees. Talent can move into and out of an organization, through a growing array of options such as freelance platforms, crowdsourcing efforts, and temporary, contract, or part-time work. The ManpowerGroup Contingent Workforce Index of 2013 showed 40% of all ManpowerGroup consulting engagements blended permanent and contingent workers.

Challenges Facing HR Directors Of UK Firms In 2017

by Karen Higginbottom via @Forbes

It’s been a tumultuous year with the exit of the UK from the European Union. But there are glimmers of light on the horizon. Despite the economic turmoil following the Brexit decision, the UK is faring fairly well in terms of salary predictions, according to the Korn Ferry Hay group 2017 salary forecast. It predicts salary rises at 2.5% in the UK and adjusted for inflation, real wages are to increase by 1.9% in 2017, which is slightly higher than the Western European average. So in the midst of uncertain political and economic times, what are the challenges for HR directors in multinational firms based in the UK in 2017?

4 Common Mistakes That Lead to Bad Hires (And How to Avoid Them)

by Karla Cook @krla_cook via @HubSpot

Hiring the wrong person costs your agency more than you might think. According to Jörgen Sundberg, founder of Undercover Recruiter, a bad hire can end up costing your business around $840,000. That’s not a number to take lightly. Sundberg’s team based their calculations on the cost of a second-level manager who makes $62,000 a year and is terminated after two and a half years. They considered the cost of hiring, onboarding, and retaining the employee, as well as the overall revenue loss associated with mistakes, failures, and missed business opportunities caused during the employee’s doomed tenure.

Forget Customer Experience, It’s All About The Employee Experience

by Tracy Maylett via @TLNT_com

“Taking care of the customer is our number-one priority.”“The customer is always right.”At least that’s what I’ve always been told. And I’ve practiced it, preached it, and believed it. But, I’ve learned that approach is short-sighted. Maybe the laser focus on the Customer Experience (CX) has worked in the past, but this single-minded approach doesn’t cut it anymore. There’s more to it. Maybe it’s time to think “Employee Experience” (EX) first.

Are You Employing This Key To Giving Effective Feedback?

by @TanveerNaseer

With December now upon us, many leaders and their organizations are now shifting their focus towards that much debated and much-maligned practice for evaluating employee productivity and effectiveness: the annual performance review. Of course, while there has been much written lately about the ‘death of annual performance reviews’, a study done by Towers Watson revealed that –despite the high profile examples of companies like Microsoft, Accenture, and GE completely ditching their annual performance reviews – a majority of North American organizations are opting to transform their current performance review process as opposed to doing away with them completely.

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