In the previous article, we discussed part of the results of the barometer Michael Page conducted in the last quarter of 2012. We set out to identify which areas were priority in HRM for over 4,300 managers and leaders worldwide—whose opinions were collected in the study. In this second part, we will tackle the notion that today’s HR professionals deserve their jobs.
Those surveyed highlighted five key priorities in their work: talent acquisition and recruitment (86%), corporate culture — employee relations and change management – (82%), “Defining of HR standards and policies” (81%), workforce training and development (77%), and investment in compensation and benefits (77%). The interviewees also often mentioned the importance of CSR (Corporate Social Responsibility) as part of their job functions, focusing the main campaigns on “Sustainable Development”, “Charity” and “Diversity”.
The study also drew attention to the use of technology tools in their jobs as a key to performance success, where “internal and external software tools are regularly used in HR, showing an increase in all areas over the last decade” and detecting a global trend to steer HR towards global knowledge management, integrating workforce management with strategic business objectives.
Something else worth noting, the study considers outsourcing HR functions as “one of the major developments that HR managers must incorporate into their daily activities”. The most popular functions for outsourcing are payroll (43%), time and attendance operations (31%) and training (23%).
Moreover the study also points out the characteristics of the profiles of these HR managers: 60% are between 35 and 49 years old in all regions. They usually have much experience, “accumulating more than ten years in their current role” and more than half (58%) have international experience and “think globally acting locally”: “As an effect of globalization with solid and notable regional differences observed, HR managers must be able to not just design global processes but also implement them at the local level”, said the study. In conclusion, it is important to highlight the predominance of women over men in the job: 59% of those interviewed are women, of which 52% hold HR manager posts.
Read the complete study here